Contact Us
Questions, feedback or something not working? We'd love to hear from you. Cuugo (Pronounced: KOO-GO) is built by a small team, and every message is read.
Email Us
The fastest way to reach us is by email. We aim to respond within 1-2 business days.
[email protected]How Can We Help?
Pick the topic that best matches your enquiry, it pre-fills the subject line so we can get back to you faster. Everything reaches the same team either way.
General Support
Questions about using Cuugo, something not working, or general help with your account.
Email us about this →Billing & Subscriptions
Payment questions, upgrades, downgrades, cancellations or anything plan related.
Email us about this →Privacy & Data Requests
Request access to, correction of, or deletion of your personal information.
Email us about this →Report a Price Issue
Spotted a price that looks wrong or out of date? Let us know which product and store.
Email us about this →Feedback & Feature Ideas
Tell us what would make Cuugo more useful for your weekly shop. We read every message.
Email us about this →Business & Press
Partnership, media or other business enquiries, including retailer enquiries.
Email us about this →Before You Email
You might find a quicker answer in one of these:
Learn how Cuugo works on our About page.
Compare plans and pricing on the subscription page.
Read our Terms & Conditions and Privacy Policy.
A Quick Note
Cuugo is an independent grocery price comparison service. We are not a retailer, we do not sell products, and we have no commercial affiliation with Woolworths, Coles, Aldi, IGA, Costco or any other store. All purchases are made directly with the retailer.